We hope you all had a good holiday. We wanted to update you on the current status of the server and what the team are still working on.
First, we are aware of the continued issue where some accounts get disconnected and are then unable to log back in. This seems to happen randomly and can happen to any account, but eventually working again without any intervention from us.
We are also aware of the issue where items disappear after a disconnection from the server. We are working hard to resolve this issue, and a potential fix that has helped some users can be found here.
Please know that we are doing everything we can to resolve these issues and make the experience as smooth as possible for all of our users. We apologize for any inconvenience these issues may have caused and thank you for your patience and understanding.
Thank you for your continued support.
Sincerely, Rednim Games